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Site Reliability Engineer

As the world starts to travel again, particularly in our core markets of Europe and the US, we know that global travel demand will take off in new ways. We are adding to our product to provide a more complete, connected and contextually relevant experience, and have big plans to become the world’s trusted companion for planning travel!

What we can do for you

A technical opportunity working with an engaged cross-functional team that is passionate about our product. Space to work with autonomy, to build and improve on our infrastructure, tools, developer experience and environments. Flexibility when and where you work, outcomes focussed on how you work, and an environment where your input is valued.

What you can bring to Rome2rio

Your passion and broad knowledge for SRE and/or IT support. A collaborative philosophy where you’ll work closely with the engineering teams to build the best solutions for our users.

Rome2rio encourages you to apply even if you’re still developing some of these skills! 

We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age or disability.


About the Role

As SRE / DevOps Engineer you will join our technical team in Melbourne. You will work with our Engineering, Product, and broader teams to ensure that our infrastructure is maintained and that the development teams have the tools and environments required to work efficiently on the range of engineering projects that make Rome2rio successful.

Your key responsibilities will be

  • Building and supporting developer services, tooling and improving the developer experience 
  • Monitoring and improving site availability, reliability, and performance 
  • Automating and optimising server commissioning and maintenance 
  • Maintaining our growing infrastructure – bare metal and cloud 
  • Assisting in managing our site and infrastructure security 
  • Providing technical assistance in product releases and deploys
  • Providing IT technical support to our teams internally

Who we’re looking for

We are looking for somebody who has a real passion for SRE, quality, performance and security of highly available, highly trafficked web services. We are looking for somebody with a Computer Science or Software Engineering background. Bachelor or higher degree is preferred, but not mandatory.

Experience with a broad toolkit, the ability to thrive independently, and a “get stuff done” attitude are important to us. We value people who are platform agnostic and are willing to work in any software (or hardware) environment. 

Skills and requirements

  • Experience owning and running web applications at scale 
  • Comfortable with the command line
  • Ability to write simple applications and automation scripts
  • Familiarity with version control systems 
  • Excellent problem-solving skills 
  • Willingness to learn on the job
  • Experience or willingness to work in a team, mentor team members, review code and contribute to the implementation of good engineering practices
  • Have experience with Windows and Linux system administration

Bonus Points

Let us know if you have experience in any of the following:

  • Have experience using or administrating BuildKite, TFS Team Build, or other build systems
  • Have experience or knowledge of containerisation (eg Docker) and orchestration (eg Kubernetes)
  • Knowledge of infrastructure as code tooling
  • Familiar with relational database packages such as PostgreSQL or MySQL, as well as NoSQL databases such as Redis 
  • Can code in OO languages such as C# or C++ (at any level).
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